Frequently Asked Questions General Policy FAQ What is your shipping policy? Do you ship outside the US? Can you give me an idea of how much it will cost to ship to me if I'm in Canada, the UK or Australia? Do you accept returns and offer refunds? Why is there no tracking information available at www.usps.com? I need to contact you about my order and you aren't answering my emails!! Are your packing peanuts biodegradable? Do you have Gift Certificates? What is your turnaround time? Product Specific FAQ Can I have the Sugar Scrub in more fragrances? And can it be scrubbier? What is a Reed Diffuser and how do they work? My Reed Diffuser isn't throwing, what's wrong? Can I use my fantasy bathwater on my plants without harming them? What is the difference between your foaming agent, SLFA, and a sulfate? Why should I care? My bubbles disappear too fast! Speaking of bubbles, can I get mine without any or maybe a lot more? Help! My bath fizzy has turned darker and has some brown spots! Can I use your bath bombs and body bars on my children? How can I do a patch test to make sure I'm not allergic to any colorant or essential oils in the product? Why do you ship the bath bombs in individual boxes? WHAT is the deal with those big bags? Just how should they be stored? Glitter? Back to the Fantasy Bath's Main Page General Policy FAQ What is your shipping policy? Please note that it may take 1-4 business days to process your order. If you need your package shipped by a particular date, please let us know and we will do our very best to ensure it is ready in plenty of time and that it doesn't wait in case of a backorder. We ship either through USPS Priority Mail Flat Rate or through Federal Express Ground, depending on the size of your order. We ocassionally ship UPS also. If you have a shipping preference, let us know by email and we will work with you to accomodate your preference. Since our shipping is $9.00 flat rate for orders under $50 and is free in the US for orders over $50, we choose the most economical method among the carriers. If you have difficulties with any particular carrier, of course we will do our best to accomodate you. Just email us and we will work with you. Our current turnaround time is 1-3 business days for domestic orders not processed by e-check (Paypal requires additional time for e-check). We also have additional processing time needed for international orders due to the shipping charges and customs forms that must be created. Once again, if you need it sooner, comment or send us an email and we will do our very best to accomodate you! We always offer free shipping for orders over $50.00 to the US (effective June 23rd, 2007). Your shopping cart will automatically reflect the discount. Do you ship outside the US? Absolutely!! We love our international customers and although we can't offer free shipping, we do offer a great discount for orders over $50 to countries outside the US. We reduce the shipping fee by $8 for orders over $50! We've yet to see anyone else offer any international shipping discount and we hope you will consider us for your bath product treats, no matter where you are in the world! We'll invoice you via paypal either the exact shipping cost or the discounted shipping cost prior to your package being shipped. If there is any room left in your box, we'll also let you know so you can consider adding additional items to your order so you can get full advantage of the flat rate shipping and not pay for empty space. Can you give me and idea of how much it will cost to ship to me in Canada, the UK or Australia? Yes. Finally! USPS is now offering flat rate shipment to Canada and Mexico for $23.00 USD up to 20 pounds. If you order at least $50, we subtract $8 giving you additional shipping of only $15 for a $50 order. For all other countries, the flat rate charges are $37. If you order at least $50, you only have to pay an additional $29 for shipping (insurance will also be added, please see note below). Update: Due to a couple of recent issues with International Customs, insurance will be added to all international packages. This will range between $2-$5 per box. We'll let you know how much depending on the country. It is rare, but it protects both of us in the case that something goes wacky on the long trip from us to you and your package gets lost or held indefinitely. To make sense of a flat rate box, we break the space down into "units". A type #2 flat rate box can hold 16 "units". A bath fizzy = 1 unit. 4 ounce lotion = 1 unit 9 ounce mineral bath = 1 unit 4 ounce sugar or 5 ounce salt scrub = 1 unit. 1-lb bag of bath powder = 2 units 8 ounce lotion or 5 ounce dusting powder = 3 units 3-lb bag of bath powder = 4 units Examples of a mix and match in a type #2 flat rate box are: 16 bath fizzies or 4 3-lb bags of powder or 12 bath fizzies and one bag of 3-lb powder or 6 bath fizzies and 4 bags of 1-lb powder or 4 bath fizzies, 1 3-lb bag of powder and 4 1-lb bags of powder We can usually get a body butter bar or mineral bath in the box in addition to the above. Candles, reed diffusers, large scrubs and gift baskets require the flat rate type #1 box , which has less space for units, but can accomodate larger items. If you have any questions about your potential order, write and let us know what you are considering and we'll let you know if they'll ship in a flat rate box. Note: Sprays are not allowed to be shipped out of the US due to the alcohol content. Do you accept returns and offer refunds? No. We are very sorry, but due to the nature of the products we sell, we can't accept returned items or offer refunds for purchased products. Please make sure you like the aroma and the product before you buy multiples or big bags. But please, always let us know which ones you love and which ones you don't. We would love to hear from you. Of course, if we've made a mistake on your order, or you've received a diffuser, scrub, spanish jar or candle that is broken, we will gladly refund you or replace the item. But please note - this does not apply to our bath fizzies. A special note regarding our bath fizzies: They ARE different than the others on the market. Think of these bath bombs as a combination bath fizzy, bubble bar and bath melt all in a tidy little package, freshly made by hand and eager to get in the water with you. And for less than half the price the smaller ones sold by others. They are loaded with moisturizers, fragrance and bubbles. There is a bath melt inside each bath bomb as well as a portion of bubble bar. These are not the super-hard chalky ones that you get from other manufacturers. They are naturally softer due to the amount of moisturizers. We've worked to get them as hard as possible (we made a slight formula change during the fall of 07 that has helped firm them up considerably), but they still can be broken easily so you can divide them up if you wish. If you are expecting a bath bomb that can double as a projectile weapon - these aren't the ones to try. We package them very carefully. Each bomb is placed inside a cello bag and then wraped in cushioning tissue paper. Each one is inserted in its own little gift box. The bomb and the box are labeled clearly so you can see what you are reaching for. We take our baths, our products and our customer service very seriously. We do everything we can to ensure that your bath bombs arrive intact. But every once in a while, during mad rides in the mail truck, you may get a dented, broken or smushed one. We assure you that they are still as scrumptious to use but we don't refund based on broken ones. We want to be clear about that before you place your order. Why is there no tracking information available at www.usps.com? "The U.S. Postal Service was electronically notified by the shipper on (insert date here) to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later." When we print a shipping label for your package with our software, it obtains a tracking number from the USPS website. The next day, the USPS mail carrier picks the packages up at our facility. The Postal Service, despite many complaints, are very inconsistent in scanning the barcodes on the packages at the time of pick-up. 90% of all packages picked up by the postal service do not get scanned by the postal carrier and unfortunately, do not get scanned in at the central hub the carrier takes the packages to for sorting. The first time the package is scanned is normally when it arrives at your local hub and is given to your postal carrier for delivery. Since that is usually the same day, the first update you will see on their tracking website at www.usps.com is after you already have the package in your hand. Although it is a inconvenience to not be able to see the routing of your package from our location to you, we have very few packages that fail to arrive within 2-5 business days, despite having no update on the website. We assure you that this statement on their website does not mean that we haven't actually sent your package. When we print your label, we have actually purchased the label for your shipment. Within 24 hours, the postal either picks it up or someone drops it off at the MPO closest to us. Your package is on its way despite the fact that they do not update their website. If you ever have any questions about this message or the shipping date of your package, please write us and we'll try to help. We haven't given up on the postal service either. We keep complaining and keep asking that they insure that the packages are scanned by the carrier so you can receive timely updates on the delivery of your parcel. Help! I need to contact you about my order and you aren't answering my emails!! I thought you prided yourself on customer service! We've recently discovered that our hosting server has been dropping some emails from you. Namely those coming from some hotmail and yahoo accounts. To avoid that, we have stopped the forwarding feature of our host server that automatically sends emails from info@fantasybath.com and sales@fantasybath.com to our primary email account at fantasybath@gmail.com. We ask that you no longer use these email accounts and contact us directly at fantasybath@gmail.com. We are in the process of switching web hosts due to this gross oversight. Many of you have had difficulty in reaching us with request for address changes on your orders, questions regarding products, and other timely issues that have caused you undue stress due to this error and we have been in contact with both hotmail and gmail thinking the issue belonged to them, when it has been our web host all along. They have been screening the emails and failing to forward them (without letting us know) and of course that is absolutely unacceptable. We want you to know that we have identified the problem and a temporary solution is in place. We will be manually checking these two email accounts with the forwarding feature turned off until the switch is made and ask you to help us by using the primary email account at fantasybath@gmail.com to ensure your correspondence gets to us promptly. And you can always call us and leave a message at 706-618-4544. We don't man a customer service line to keep costs down, but we have set up a line where you can leave messages and we'll either call you or email you. Please try emailing first, and if you do call, please leave your order number, your email address and a short message. Thank you so much for your patience as we have worked through this issue. You guys are the greatest! Are your packing peanuts biodegradable? Please note that although we purchase only cornstarch peanuts for our packaging because they melt in water and can be rinsed down your drain -- we also recycle our polystyrene peanuts that our raw materials are shipped in. We were mixing these together and using this for packing your products. Due to many of you writing us with concerns with some of the peanuts rinsing away and some not, we understand the difficulty and so now - we are separating the two types of peanuts. Your box and packing slip will indicate whether your peanuts are biodegradable. If so, you can simply rinse them away, compost them, or recycle them. Hopefully, before long, everyone will be using biodegradable packing material and we can say goodbye to the polystyrene ones forever. But until then, we simply can't sleep at night if we put them in the landfill, so they have to be put back into your boxes and we hope that you'll continue to recycle them also. Do you have Gift Certificates? Yes! If you are shopping for the perfect gift and don't know what fragrances your family and friends might like, a gift certificate is always appreciated. These gift certificates can be sent through email on the day of your choosing and they never expire. They are offered through Paypal and are 100% guaranteed by Paypal. Visit Paypal's website for detailed information about how gift certificates work, but we'll try to summarize it here. Click on the "buy a gift certificate" link on the header of any of the pages and you'll be taken to a Paypal web page where you can specify the recipient for your gift certificate. You do not have to have a paypal account to purchase a gift certificate and you can use Mastercard, Visa, American Express and Discover to purchase your certificate. You can specify any amount from $5.00 to $1,000 for your gift. You can then choose to send your certificate via email by entering an email address of your recipient, or you can print the gift certificate and write the name of your recipient in later. If you choose to send your gift certificate via email, you can choose what date you wish the email to be sent. You purchase the gift certficate and receive a receipt for your payment. Your recipient receives either a printed copy of the gift certificate from you, or an email on the day that you chose when purchasing the certificate. There is a link to our website on the printed copy and also on the email. When the recipient of your gift certificate shops with us, they can redeem their gift certificate code at checkout. There is no expiration date on the gift certificate. We think this is a great solution for those of you who wish to give bath goodies to your friends and family members but want them to be able to shop and select their own products and fragrances! And although, it'll be great for the holiday season, it will also be great for birthdays, Mother's day, valentine's day and well, really anytime you want to spread a little bath joy! What is your turnaround time? We know the need for instant gratification. Stocked items usually leave in 1-2 days. Custom items leave in 2-4 days. We stock all bath fizzies, one pound bags, body bars, and dead sea salts. We pre-make our sugar and salt scrubs, lotions, diffusers, body sprays and dusting powders in an unscented, uncolored base so all we do is scent and color them to order, so they are considered in the 1-2 day turnaround time. We pre-make all of our gift basket components and assemble them to order. Candles, 3-pound bath powder bags, and special scented items are considered in the custom category as we make those to order. We pride ourselves on a quick turnaround time and you can find our current queue time always posted on the Home page, and on our Bath Fizzy page. Product Specific FAQ Can I have the Sugar Scrub in more fragrances? And can it be scrubbier? We know that we have those of you who Love the Sugar Scrubs and those of you who Love the Salt Scrubs. And we've been oh-so-kind to the salts lovers with all those fragrance choices and we've been neglecting the sugar lovers out there. Know why? Because the salt scrubs can be made one at a time for the same unit cost. But the sugar scrubs have to be made in whopping big batches and it is a major undertaking and really labor intensive. So each scent takes a long time to make and we have to really know that we are going to sell all of it that we make. But they are oh-so-good and so unique and you won't find it anywhere else. So we knew we had to solve the problem of how to make them in smaller batches and much quicker. After much R&D, we finally figured out a way to reduce the batch size a bit. So we can start adding more scents. What is a Reed Diffuser and how do they work? We have heavy, beautiful recycled glass jars, wooden collars and a wonderful throw base. What's the big deal about these? If you haven't tried a reed diffusers yet or seen them in high-end stores yet, we hope you'll give them a go. They are really worth it. They just sit around and require nothing while they scent your space and to top it off - they look good doing it. And what is not to love about ours? For one, they are made from 100% recycled glass, heavy enough to withstand shipping and not to easily tip over. We were so fortunate to find a glass partner that believes in sustainability and understands why that is so important. So naturally, we will be partners with them for life. Second, they are absolutely gorgeous glass jars. You will love them. Due the nature of the recycling, they look hand-blown. No two are exactly alike and we know you will adore them as much as we do. Next (we stopped counting), your favorite fragrance blend is mixed with a special light formula that is almost immediately drawn up the rattan straws (don't believe us, you can watch it, it happens THAT fast) and starts diffusing gently through the room. And finally, they last 3-6 months depending on how fast the air moves in the spot you place it in. If you put it near an air current, it will naturally diffuse faster and over a wider amount of space. They won't overpower you or your room, but will just gently waft the scent through the space. Ours have a wooden collar for the glass jar for an extra special touch. The collar has a steel ring inside to keep the oil-soaked reeds from touching the wood so that you can reuse the glass and collar for other fragrances. We ship the fragrance of your choice in a separate container along with the glass jar, which we also ship with an aluminum lid so you can close the scent off if you like from time to time. The kit comes complete with everything you need: 10 10" rattan reeds, a wooden collar, 8 ounces of fragrance blend, 100% recycled round glass jar, aluminum lid (for closing glass jar), and instruction booklet to get you set up. My Reed Diffuser isn't throwing, what's wrong? Reed Diffusers work better when used in either small rooms, or in large areas where there is a constant air flow. Try moving the diffuser nearer to a vent. Also, flipping the reeds every few weeks will help diffuse the scent faster and allow more scent to be dispursed at any given time. Also, it takes a few hours for a new diffuser to begin to throw. It may even require a few days to reach maximum throw. When you see the oil halfway up the reeds, you can flip it to speed this along. I live in central Virginia, and like much of the southeast, we are experiencing a drought. I would like to know if I could use my fantasy bathwater on my plants without harming them. That way, I could get two uses out of the same water and not feel so guilty about taking baths (instead of showers) and keep my plants hydrated. Of all the questions I've received, I think I loved this question from Suzanne Swisstack from the Longwood University Library most of all. I asked her if it was ok if I posted her question and my reply to her here on the website and I'm glad she agreed because it was such a fantastic question and of course, near and dear to my heart. Hi Suzanne. First of all, let me tell you how wonderful it is to hear from you on this matter. I can't tell you how thrilled it is to answer this question and how much I wish everyone was like you. I've been pondering your question and talked it over with my peers. We've reached consensus on the answer, which wasn't as easy as it first seemed to be. In a nutshell - The bathwater would be considered safe to use on plants outside the home if dispersed on a wide area and not as their only water source, but I would refrain from using it in on inside plants. There are two main reasons for this. 1) The reason that I would avoid using it on houseplants - in outside areas, there is bacteria in the soil that would break down the shea butter and olive oils and any other residue from the body oils that would be present in the water. In most house plant soil, the soil is sterile and therefore it would be much harder, if not impossible, for the plant to break those ingredients down and could cause harm to the plants if the oils build up around the root system. I think the fact that these oils are present in the water might actually be good for the plants outside your home as they may find nutrients in them as the bacteria helps break them down, but I would use the water sparingly on them until you see they are taking to the water without causing them any issues. Which brings me to my second point. 2) The PH of the bath water changes slightly when the citric acid and baking soda combine. The PH is still in the neutral range but this range can still vary slightly within a few points of degree and although undectable to the human skin, can still be quite sensitive to certain plants. For example, roses like a higher PH, which is on the higher end of the neutral scale, meaning they like a little less acidity in their water. Azaleas on the other hand, love a lower PH and like that extra point or two and thrive when given a few extra points of acidity. Shifting just a few degrees of PH in the water can make them either healthy or slowly kill them. Depending on how much bath fizzy you use and what the normal PH of your water is, the PH level of your bathwater could be altered slightly and if over time you watered your plant over and over with the same water source from the bath water, you could affect its growth based on this. So I would recommend that if you decide to use your extra bath water (and I think it is a great idea), I would use it in a wide area, alternate the water source with fresh water, and watch your plants carefully for signs of stress. Another fantastic way to reuse the water, if you access to one, is to use it to water a compost heap. Thanks again for such a great question! What is the difference between your foaming agent, SLFA and a sulfate? Why should I care? Sulfates have had a lot of really bad press on the internet. Although the stories circulating about the dangers of sulfates are slowly being debunked in regards to being dangerous, (they are approved by the FDA for use in cosmetics and toiletry items and are considered completely safe). Sulfates are inexpensive and they have great foaming ability so they are widely used in the cosmetic industry. But they can cause irritation to the skin and there is a reason for that. The molecules of sulfates, in particular, Sodium Lauryl Sulfate (SLS), are very small and can pentrate the skin surface and therefore cause irritation. There are other foaming agents on the market that have large molecules and therefore cannot penetrate the skin. One of those is Sodium Lauryl Sulfoacetate (SLFA), which is derived from coconut and palm oils; a safe, skin-friendly surfactant (foaming agent) for both skin and hair. This mild plant-derived surfactant creates a rich, luxurious lather that effectively removes surface oil, dirt and bacteria, without stripping or drying sensitive skin. Sodium Lauryl Sulfoacetate is also hydrophilic. This means it is attracted to water, which enables it to dissolve more readily in water, thus providing superior rinseablility. Although the names sound similar to another, the size of the molecules means all the difference in skin irritation. Sodium Lauryl Sulfoacetate is a large molecule ingredient. Large molecule ingredients are considered to be mild, gentle, and non-irritating, as they cannot penetrate the skin. In contrast, Sodium Lauryl Sulfate (SLS) is a small molecule ingredient, and is capable of penetrating the skin, which can increase the occurrence of skin irritation. So we use SLFA, even though it is more expensive, and never SLS. If you have any questions about this, please let us know. My bubbles disappear too fast! Yea, they don't hang around as long as we wish they would. But there is a reason for that and to get them to stay around longer comes at a price your skin would pay. It is a fine balance between a moisturizing bomb and a bubbly bomb. The more bubbles you add, the more they emulsify the oils and shea butter in the bombs meaning less is left for your skin. As the bubbles eat up some of the oils, the bubbles disappear. :( But we have made some test batches with doubling the bubble amount and didn't see much degradation of the moisturizing action, so now the bubbles will hang around a bit longer for you. Update: Due to many of you writing about noticing the difference in moisturizing, we have backed off of the double-bubble and now are only adding a wee bit more. It was obvious that your moisturizing is much more important to you than your bubble-action. Good, we think so too. But for you bubble-lovers out there, we are thinking about introducing a Double Bubble Option on Big Bags for you. That way, you can add more bubbles to the bag orders if you want for a wee small fee. Just note that in our product, the bubbles will never come over the top of the tub. Its just too drying on the skin and we believe that us girls (and guys) need all the moisturizing we can get with the things in the world our skin is exposed to every day. Speaking of bubbles, can I get mine without any or maybe a whole lot more? Yep. On bag orders only. You can request half the bubbles or no bubbles. Just make a note in the comments. Please note that this can only be done for orders by the 3 pound bag - we can't do this on 1 pound bags or individual bath bombs. For those of you who want more bubbles, you have the option to double the bubbles within the shopping cart! Help! My Dryad / Into The Green / Bayoo Voodoo has turned dark and has some brown spots! It looks funny! What is it? Has it gone bad? Is it moldy? OMG! And I have a whole bag of it too! What am I going to do with it? First of all, CALM DOWN. It's ok. Everything is fine. Your bag is fine. Welcome to our love/hate relationship with real vanilla, sandalwood and patchouli oils. They do have a tendency to turn dark either when exposed to light, heat or sometimes when they are exposed to either an acid or an alkaline. Wow! Lucky for those essential oils, they have all four conditions in a nice bath fizzy sitting in a bright bathroom! They have a little baking soda, a little citric acid, a little light, a little warmth, and if they are really lucky, only on one side so it only happens where the sun is shining so it looks really spectacular. Seriously, it is the nature of the essential oils used in the fragrance. We could eliminate the browning by using synthetics that don't react. We could. But we won't. Why? Because they don't smell a whole lot like vanilla either. We choose the aroma over a few dark spots. The brown spots don't hurt the fragrance and they don't harm the bath water. It's not mold. It's not anything except the color of vanilla extract. You know what vanilla extract looks like. Well, vanilla essential oil is just as dark. Some oils are almost clear, like mints and a lot of florals. Others are so light you will never see them, like rosewood and lime. But others, like vanilla, sandalwood and patchouli, are dark. And you may see them show their faces in your bath bomb over time. But unless the product ages for a very long time and turns really dark, it will usually revert back to the normal color once it hits the water and the water-soluable colorants deep inside will disperse in the water and the little drops of oil you are seeing will disappear. Most of the bath bomb varieties that you will see spot-up over time contain vanilla, amber, sandalwood or patchouli and they are the varieties that we tint the deepest. We package these products immediately upon curing and remove them from light sources. We suggest that you keep them away from light and heat. If you purchase the big bags and like to display them in apocothery jars (as I do), try to move them out of direct sunlight and use them within 30-60 days to avoid the worst of it. But you know, if it does turn a little dark in the jar or the bomb -- for the Dryad, Into the Green, Bayoo Voodoo, and Wylde Child lovers out there (as I am) - it just adds a little more mystery to the water. A deeper green, a deeper purple. What's the harm in that? Serendipity of chemistry can actually turn out to be a quite a good bathing experience. Can I use your bath bombs and body bars on my children? We would recommend doing a small patch test on any child 6-12 years of age or on yourself if you have very sensitive skin. To do this, take a small portion of the bath bomb (a teaspoon of powder) and place in a small bowl of tub-temperature water. Wait until the bath bomb dissolves and dip a bath cloth in the water. Place the bath cloth on the wrist and wrap in warm towel. Leave for 30 minutes. After 30 minutes, remove the cloth and dry the wrist. Wait 24 hours. If you see no sign of redness or irritation, it should be safe for use. For the lotion bars, simply rub a small portion of the bar on the wrist and cover with a band-aid for 4 hours. After 4 hours, remove band-aid and wait 24 hours. If there is no redness or irritation, it should be safe for use on your skin. Please repeat this test on any new bath bomb or body bar as new allergies can develop and the composition of our essential oils can change with batches. We use only cosmetic grade oils and colorants in our bath products, but due to the nature of body chemistry and any plant extract, anyone can be overly sensitive to a component that we use. This occurs more often in children due to the sensitivity of their skin. We do not target our products to children, they are intended for adults who want an aromatheraputic and extremely moisturizing bath additive. We would not recommend their use on children under 6 years of age. Due to the moisturizing agents, the tub can become slick. Please use with caution and supervise children while in the bath. Please do a small skin patch test if you are unsure about your level of sensitivity (see above) or have any known allergies to plant and nut derivatives. We do use wheat, soy and nut products in our bath additives. Please, do not use the sugar or salt scrubs on children! They don't need the exfoliation. Keep them out of reach. Why do you ship the bath bombs in individual boxes? We do this to protect the bath bomb from crumbling during shipment. Due to the freshness of the product, the amount of moisturizing oils and shea butter within each bomb, it is necessary to individually wrap the bombs in tissue paper and package them in a box so that they don't break apart during the long trip from us to you. The boxes and tissue paper are made from recycled material and the only plastic that we use is the cello bag that the bath bomb is inserted in. We are looking for a green alternative to the cello bag and you can bet when we find one - we'll switch! Also, please note that although we purchase only cornstarch peanuts for packaging because they melt in water and can be rinsed down your drain -- we also recycle our polystyrene peanuts that our raw materials are shipped in. We were mixing these together and using this for packing your products. Due to many of you writing us with concerns with some of the peanuts rinsing away and some not, we understand the difficulty and so now - we are separating those. We will continue to recycle, so if you can't tell if your peanuts are cornstarch by looking, try one in the drain first before dumping the entire box in. Hopefully, before long, everyone will be using biodegradable packing material and we can say goodbye to the polystyrene ones forever. But until then, we simply can't sleep at night if we put them in the landfill, so they have to be put back into your boxes and we hope that you'll continue to recycle them also. WHAT is the deal with those big bags? Just how should they be stored? We realize that it has been confusing, so let's clear it up. The bags are meant to give you a very economical method of ordering your favorite powders and fragrances. They are not meant for long term storage. Our suggestion to those of you who wish to buy them in bulk, please transfer them to a glass or ceramic jar as soon as you can. They will be ok in the bags for a few days, even up to a week in some of the lighter scents, but not much more than that. If you don't have apocothery jars or ceramic canisters, simply put them in mason jars for storage. To keep them at their very best, store them away from heat (it changes the fragrances, just like perfume does in the sun) and away from direct sunlight (it not only heats them up, but can leach the color). If you have a fridge that you don't keep food in, it is the perfect place to store any bath products as it will extend their shelf life. But alas, not many of us have the space or budget to buy a fridge dedicated for bath products. If you do, you are lucky and should brag every chance you get! We have received some questions recently about the shelf life of the powder. If you transfer your bag to a glass or ceramic container and keep it away from heat, moisture and direct sunlight, your powder should be good for six months or even longer. We have some stored in apocothery jars for over a year and can't see, smell or feel any difference in the quality of the bath. If you have any more questions, please write us! Glitter? Ya know, it is a love/hate relationship with the glitter. We started out sprinkling a little glitter on the bath bombs for a little shimmer for our wholesale customers who liked the extra sparkle it gave to the bombs while they were sitting around in a retail store waiting to be bought. And some of you like the little bit of shimmer it leaves on your skin. But a lot of you really don't like the glitter (even a teeny tiny bit of it) getting on you, your tub, your cat, etc. And we begin finding it in our hair, our cars, and we even started to notice it on the UPS guy! So, after much conversation we have decided to stop the sprinkling of the glitter. We are now using colored sugar for that extra little glimmer. So if you see sprinkles on your bath bombs - don't panic! It's just colored sugar! It shouldn't stain you or your tub and should disintegrate in the water before you even notice it. Please feel free to send us any feedback, questions, issues, concerns, how you are doing, it doesn't matter -- we just like hearing from you. If you have any questions, the best way to reach us is by using our email address below. We promise to get back to you within a business day. fantasybath@gmail.com Ginger says: "Please spay and neuter your pets. Support your local humane society and help our animal friends when you can." All content copyrighted Fantasy Bath, Inc. 2004-2008. All rights reserved.